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If the driver is already installed on your system, updating (overwrite-installing) may fix various issues, add new functions, or just upgrade to the available version.
Finding touchpad properties in settings/ control panel (the "Synaptics" tap doesn't exist in my settings, this is literally all I have in my touchpad tab.) Synaptics SMBus TouchPad Driver 19.3.31.10 for Windows 10 Creators Update 64-bit.
Countless reboots after uninstalling and installing drivers Resetting Microsoft Store, clearing cache, logging out and logging back in Installing various Synaptics touchpad control panel from Microsoft Store (all shows download failed 0x803FB005, seems that I am not the only one) Uninstalling and reinstalling Synaptics driver from HP Rolling back to all possible versions of drivers in device manager (even the one that worked flawlessly before) Recently the gestures in Windows 10 stopped working (two-finger scroll, three-finger swipe to switch apps, etc.) but the move and click functions are fine. I have a HP Pavilion 14 (ce3004tx) that uses a Synaptics SMBus ClickPad, the pad has been working fine since I got my laptop months ago. Please correct me or point me to the correct place if this problem has been asked before.
Install this and restart your computer, and you’ll be back to where you were before with a working touchpad (but no settings menu).I have spent a decent amount of time searching and trying to fix this issue over the past few days to no avail, so I finally came here for help. Click Update Driver but search online for a driver. If this for some reason makes your touchpad stuck (it won’t work), then use an external mouse or keyboard commands to go back to Device Manager. Windows updates may automatically update the driver so you can do this process again whenever a Windows update messes it up and causes the menu to disappear. It appears that updating the driver removes the settings menu again. However, you cannot update your driver to a newer version. Press next & keep going, ignore any warning messages, then install it and restart your computerĪfter resetting, the menu should now appear. My Synaptics device default name is Synaptics SMBus ClickPad, so I scrolled down to those options (there were about 5 drivers all with different versions and release dates)Ĭlick the very earliest possible version of the driver (for me, this was, version 19.5.10.64) Scroll down on the left box until you get to the tab “Synaptics” (and click it) Untick the box that says “Show compatible hardware” Press “Let me pick from a list of available drivers” Hi to both of you! This is what worked for me: If you’re aware of some solutions we’ve failed to mention, we can’t wait to read about them in the comments section below. You shouldn’t pass on customizations and extra features that Synaptics offers.
However, unless you get them back, the pad won’t work in its full capacity. Synaptics tab or its settings missing doesn’t mean that the touchpad will stop working. There are many solution tactics you might have to try out, so don’t give up until the fight is over. Whatever the name, the action remains the same – under the Tray icon, enable a static or animated icon in the taskbar, then apply the changes by clicking OK. Go to Mouse Properties in the Control Panel, then go to the last tab that’s usually called TouchPad (in some awkward situations, its name might be ClickPad). After installing and launching this “divine intervention,” you should be able to modify all the settings.Īfter you’ve installed the app, place its shortcut in the taskbar. The package provides the installation files for Synaptics SMBus TouchPad Driver version 19.3.8.22. If all the methods we’ve walked you through prove useless, going to the Microsoft store and installing the Synaptics app seems to function as Deus Ex Machina for this situation. After clicking Next, you’ll have to restart the laptop, and the consequence should be the same – the Synaptic tab should be back with all its settings.